Privacy Policy

Last Updated: November 8, 2025

Introduction

At photogra.ca, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

1.1 Information You Provide

When you use our contact form or subscribe to our newsletter, we collect:

  • Name
  • Email address
  • Message content (contact form)
  • Any other information you choose to provide

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

2. How We Use Your Information

We use the collected information for:

  • Responding to your inquiries via the contact form
  • Sending newsletters (only if you've subscribed)
  • Processing orders through our shop
  • Analyzing website traffic and improving user experience
  • Preventing fraud and abuse
  • Complying with legal obligations

3. Third-Party Services

We use the following third-party services that may collect information:

Google Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google Privacy Policy

Formspree

Contact form submissions are handled by Formspree. Your information is transmitted securely and processed according to Formspree's privacy policy. Formspree Privacy Policy

Snipcart

E-commerce transactions are processed by Snipcart. Payment information is handled securely and we do not store credit card details on our servers. Snipcart Privacy Policy

Mailchimp (Newsletter)

Newsletter subscriptions are managed through Mailchimp. You can unsubscribe at any time using the link in our emails. Mailchimp Privacy Policy

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Analyze traffic patterns
  • Enable shopping cart functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • SSL/TLS encryption for data transmission
  • Secure hosting infrastructure
  • Regular security audits
  • Limited access to personal data

6. Your Rights

Under data protection laws (including GDPR for EU residents), you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request limitation of processing
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your data
  • Withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@photogra.ca

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form inquiries are typically retained for 2 years, newsletter subscriptions until you unsubscribe, and order information for 7 years for tax purposes.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: privacy@photogra.ca
Contact Form: https://photogra.ca/contact.html